Privacy Policy

Evolve Fitness

Effective Date: 6 May 2026
Last Updated: 6 May 2026

At Evolve Fitness, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Who We Are

Evolve Fitness (“we”, “our”, or “us”) provides fitness coaching, personal training, online coaching, nutrition guidance, fitness classes, and related health and wellness services.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Evolve Fitness
South Shields, United Kingdom
Email: evolvefitnesssouthshields@gmail.com
Phone: 07565105487

2. The Information We Collect

We may collect and process the following categories of personal information:

Personal Identification Information

Full name
Date of birth
Gender
Address
Email address
Telephone number
Emergency contact details

Health & Fitness Information

Medical history relevant to exercise
Injuries or physical limitations
Fitness assessments
Body measurements
Weight and progress tracking
Nutrition and lifestyle information

Payment Information

Billing address
Payment records
Membership and subscription details

Please note: We do not store full payment card details. Payments are processed securely through third-party payment providers.

Website & Digital Information

When you visit our website or interact with us online, we may collect:

IP address
Browser type
Device information
Cookies and usage data
Social media interactions

3. How We Collect Your Information

We collect information when you:

Register for membership or coaching
Complete consultation or PAR-Q forms
Book sessions or classes
Contact us by phone, email, website, or social media
Make payments
Subscribe to marketing communications
Use our website

4. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services

Deliver fitness coaching and training
Create personalised exercise and nutrition plans
Monitor your progress and wellbeing
Manage bookings and memberships

To Communicate With You

Respond to enquiries
Send appointment reminders
Provide customer support
Notify you about service updates

Marketing

With your consent, we may send:

Promotions
Offers
Newsletters
Fitness tips and updates

You can opt out of marketing communications at any time.

Legal & Safety Reasons

We may use your data to:

Comply with legal obligations
Maintain health and safety standards
Protect our business and clients
Prevent fraud or misuse of services

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – where you have given permission
Contract – to provide services you requested
Legal obligation – where required by law
Legitimate interests – to operate and improve our business
Vital interests – where processing is necessary to protect your health or safety

Health-related information is treated as special category data and handled with additional safeguards.

6. How We Store & Protect Your Data

We take appropriate security measures to protect your information from:

Unauthorised access
Loss or theft
Misuse
Disclosure or alteration

Your data may be stored using:

Secure cloud-based systems
Password-protected devices
Encrypted software and platforms

Access to personal data is restricted only to authorised personnel who require it for business purposes.

7. Data Retention

We only retain your personal information for as long as necessary to:

Provide our services
Meet legal and accounting obligations
Resolve disputes
Maintain business records

Typically:

Client records may be retained for up to 7 years
Marketing data is retained until consent is withdrawn

After this period, data will be securely deleted or anonymised.

8. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

Payment processors
Scheduling and booking software providers
Email marketing platforms
Accountants or legal advisers
Healthcare professionals (with your consent)

All third-party providers are expected to handle your information securely and lawfully.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse traffic and user behaviour
Remember preferences
Support marketing activities

You can control cookie settings through your browser preferences.

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to certain uses of your data
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

11. Third-Party Links

Our website or social media pages may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Children’s Privacy

Our services are not intended for children under 16 without parental or guardian consent. We do not knowingly collect data from children without appropriate permission.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. Any updates will be posted on our website and available upon request.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Evolve Fitness
South Shields, United Kingdom
Email: evolvesouthshields@gmail.com
Phone: 07565105487

You also have the right to contact the:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk
Helpline: 0303 123 1113