Stretch and Core

Cancellation Policy

Membership Policies & Gym Etiquette ​ 1. Responsibility & Ownership Choosing to purchase a membership is a personal decision made with your own lifestyle, schedule, and medical history in mind. Your membership secures: Your reserved training slot Administrative and communication time Program planning and dietary support provided from the start If  circumstances prevent you from attending sessions, please understand this is outside the business’s control. The service remains available to you, and your membership continues as scheduled. If you choose not to attend sessions—whether occasionally or long-term—that remains your responsibility. Sessions cannot be carried over the 6 week period plan, or 4 week monthly membership period. 2. Class Cancellations & Rescheduling You must cancel your booking at least 3 hours before the class start time to reschedule without losing your session. Cancellations made less than 3 hours before the class, or failure to attend, will result in the session being forfeited. Forfeited sessions cannot be rescheduled, refunded or carried over. Rescheduled sessions are subject to availability and must be used within your existing six-week programme or four-week membership period. ​ 3. No Refunds & No Holds All memberships are non-refundable and non-transferable. No refunds, credits, extensions, or freezes can be offered under any circumstances. This policy applies regardless of: Schedule conflicts Travel Injury or illness Change of mind We are always happy to offer exercise modifications and alternatives when needed, as discussed during your initial consultation. ​ 4. 30-Day Cancellation Policy **4. 30-Day Cancellation Policy** All cancellation requests must be submitted by email or in writing. Your 30-day notice period will begin on your next scheduled payment date after we receive your written cancellation request. Your next scheduled payment will still be processed, and your membership will remain active and billable throughout the notice period. Any charges scheduled during this period will still apply. Gym Etiquette & Facility Rules​ To maintain a safe, respectful, and professional environment for all members, the following rules must be followed: General Etiquette Arrive on time and be ready to train ideally 5-10 minutes before class starts. Return weights and equipment to their proper place. Use respectful language and behaviour at all times. Follow all coach instructions for safety and efficiency.

Contact Details

• South Shields, UK

  evolvefitnesssouthshields@gmail.com